This error:

SSL received a record that exceeded the maximum permissible length.
(Error code: ssl_error_rx_record_too_long)

is caused by a misconfiguration of SSL/apache (commonly port settings and VirtualHost settings). In most cases the hosting provider, or server administrator, will need to fix the problem (it is not a WooCommerce issue).

If you don’t need SSL you can alternatively turn off the ‘Force SSL’ setting in WooCommerce > Settings.

Questions and support #

Do you still have questions and need assistance? 

This documentation is about the free, core WooCommerce plugin, for which support is provided in our community forums on WordPress.org. By searching this forum, you’ll often find that your question has been asked and answered before.

If you haven’t created a WordPress.org account to use the forums, here’s how.

• If you’re looking to extend the core functionality shown here, we recommend reviewing available extensions in the WooCommerce Marketplace.
• Need ongoing advanced support or a customization built for WooCommerce? Hire a Woo Agency Partner.
• Are you a developer building your own WooCommerce integration or extension? Check our Developer Resources.

If you weren’t able to find the information you need, please use the feedback thumbs below to let us know.