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Top 4 Retail Companies That Use Lark As Their Enterprise Collaboration Tool

    Top 4 Retail Companies That Use Lark As Their Enterprise Collaboration Tool

    In the dynamic and competitive landscape of retail, the ability to streamline communication and collaboration among team members is crucial for success. As an innovative enterprise collaboration tool, Lark has emerged as the preferred choice for several leading retail companies. Lark has been revolutionizing the way these companies operate and engage with their teams.

    In this article, we will look at the top 4 retail companies that use Lark as their enterprise collaboration tool. We will also share the success stories of these prominent retailers, which include Herbal Farmer, AEON Mall, Pazzion, and Osakakuma. The stories will showcase how Lark’s versatile features have addressed these retailers’ unique challenges and propelled them toward efficiency and enhanced collaboration.

    Top 9 features of Lark - SuperApp for enterprises

    1. Herbal Farmer

    Herbal Farmer is known for blending traditional herbal practices with modern retail. It is recognized as the first modern traditional Chinese medicine store in Malaysia. The brand’s objective is to ensure herbal health food products are easily attainable and attractive to the younger demographic. As a retailer that is still growing, Herbal Farmer has been dealing with challenges in efficient communication and store management. By using Lark, the company experienced a paradigm shift.

    As a collaboration platform, Lark streamlines communication. It ensures clarity and efficiency across different departments within Herbal Farmer. Besides, Lark’s Approval feature becomes an essential tool for optimizing workflows. On the other hand, the attendance feature facilitates streamlined tracking of employee attendance across multiple locations.

    In terms of inventory management, Lark Sheets provides real-time insights into stock levels and promotes informed decision-making. When specific items approach low stock levels, instant notifications will alert the teams to postpone promotions for those items. Conversely, surplus items will trigger notifications to the person in charge to initiate promotional campaigns. Herbal Farmer’s journey with Lark exemplifies the successful integration of tradition and technology to drive efficiency and cost savings in retail operations.

    Herbal Farmer is one of the retail companies that use Lark as their enterprise collaboration tool.

    Herbal Farmer is one of the retail companies that use Lark as their enterprise collaboration tool.
    [Image by Herbal Farmer]

    Herbal Farmer uses Lark's Attendance feature to track employee attendance across different locations.

    Lark’s Attendance involved verifying the location and incorporating facial recognition to guarantee the legitimacy of employee attendance records.

    2. AEON Mall Binh Duong

    Located in Vietnam, AEON Mall Binh Duong is a specialized shopping mall that aims to contribute to community life and culture. With a customer-first philosophy, the mall creates vibrant communities and stimulates local economic activity.

    With a team of over 350 members, AEON Mall Binh Duong’s commitment to innovation and efficiency is demonstrated in its adoption of Lark. Prior to the pandemic, the mall personnel engaged directly with tenants and other third-party individuals by relying only on paper forms and manual systems. As the social distancing measures were in force, the traditional processes became inadequate.

    Supported by the New Business Strategy Team in Aeon Mall Vietnam, Lark effectively addressed Aeon Mall Binh Duong’s challenge of tenant management during social distancing by utilizing the Approval and Survey features. These features provided a centralized knowledge system for managing all mall activities. Besides, the Announcement feature also provided efficient information dissemination to tenants.

    AEON Mall Binh Duong is one of the retail companies that use Lark as their enterprise collaboration tool.

    3. Pazzion

    PAZZION, a Singapore-based fashion brand, was looking for a flexible all-in-one enterprise solution for efficient communication and collaboration as it scaled globally. Lark emerged as the platform of choice.

    Lark provides various useful functions, such as Attendance, Announcement, Qoll for quick polls, and Lark Survey. These features empowered Pazzion Grooup to overcome a wide range of communication challenges. The result was better engagement with staff across global operations and enhanced management of staff deployment. Besides, the communication across retail teams was also greatly improved.

    Pazzion Group is one of the retail companies that use Lark as their enterprise productivity tool.

    Pazzion Group is one of the retail companies that use Lark as their enterprise collaboration tool.
    [Image by Pazzion]

    Lark's announcement feature.

    Lark’s Announcement feature.

    4. Osakakuma

    As a specialty e-commerce retailer focusing on Japanese skincare brands, Osakakuma faced the challenge of managing communication across diverse departments and regions. Initially using basic chat or messaging platforms, the company found these tools inadequate for enterprise-grade collaboration.

    As a comprehensive collaboration and productivity suite, Lark transformed Osakakuma’s communication landscape. Lark’s Messenger organized company communication, while Lark Docs facilitated effective outcomes through group discussions. Besides, the newly introduced Base project management feature provided clear visibility across the organization. On the other hand, Lark Flowchart enabled a novel visual collaboration style. As a result, Lark’s intuitive design bridged collaboration gaps within the company, fostering a more efficient communication environment.

    Osakakuma retail store
    Base supports team project management and workflow automation.

    Lark’s Base feature.

    Conclusion

    In conclusion, Lark has proven to be a game-changer for retail companies. It provides them with a comprehensive collaboration solution to overcome diverse challenges. Whether it is streamlining communication, optimizing workflows, ensuring data compliance, or fostering efficient collaboration, Lark has emerged as an indispensable tool for retailers. As these success stories demonstrate, Lark’s impact goes beyond convenience. It transforms the way retail enterprises operate, innovate, and succeed in an ever-evolving industry.

    Want to explore more how Lark can improve your business collaboration? Feel free to talk to Appnicorn for more info.