Top 5 Chinese Companies Using DingTalk for Workplace Productivity
In the age of digital innovation, workplace productivity and communication tools are vital for businesses aiming to stay competitive. DingTalk, a revolutionary productivity platform developed by Alibaba Group, has become the cornerstone for many Chinese companies striving to enhance workplace productivity and efficiency. From automating workflows to enabling remote work, DingTalk has empowered organizations across various industries to streamline operations and embrace digital transformation. This blog highlights five prominent Chinese companies that have successfully integrated DingTalk into their operations, driving remarkable results.
1. Beijing Weimeng Chuangke Network Technology Co., Ltd. (Weibo)
As a leading social media platform in China, Weibo combines real-time content creation, sharing, and discovery with robust social interaction and content distribution features. Known for its commitment to innovation, Weibo has embraced digital tools to stay ahead in a rapidly evolving internet landscape. To enhance operational efficiency and empower its diverse business ecosystem, Weibo partnered with DingTalk to establish an integrated workplace collaboration platform. This partnership has transformed employee workflows, making smart office experiences the new standard while significantly improving business collaboration and communication.
With DingTalk, Weibo has adopted cutting-edge AI capabilities to optimize its operations. The introduction of features like intelligent group summaries has streamlined internal communications, reducing the time employees spend navigating hundreds of messages per hour. Additionally, Weibo has integrated over 50 business systems, including news publishing, sales management, and data portals, into the DingTalk platform. By leveraging customized AI tools such as the “WeiBot” assistant, employees now experience 24/7 support for inquiries, enhanced workflow automation, and a unified platform for managing their operations. This seamless integration has led to a 10% improvement in business processing efficiency and reinforced Weibo’s commitment to creating a future-ready digital workspace.
2. Qipai (SEVEN)
Fujian Qipai, founded in 1979, is a leading apparel manufacturer in China, known for its comprehensive approach, including design, research, and sales. With over 6,000 employees and more than 3,000 stores across China, it ranks among the top players in the country’s fashion industry. Over the years, it has faced challenges in managing large-scale, cross-departmental projects, such as its frequent ordering meetings, which require the coordination of over 100 people across different departments. To address these challenges, Qipai turned to Teambition, a collaborative tool that streamlined project management by providing a clear, real-time view of tasks and progress. Teambition helped the company monitor and manage key project milestones, reducing risks associated with delays and improving communication across departments.
As part of its digital transformation, Qipai integrated Teambition into various aspects of its operations, including nationwide store management and the oversight of hundreds of internal digital projects. This shift allowed the company to standardize processes, improve coordination across regions, and track project progress with greater efficiency. Teambition’s visual tools, such as Gantt charts and project dashboards, have been instrumental in optimizing workflows, providing transparency, and ensuring timely project completion. With the help of Teambition, Qipai has improved its ability to deliver projects on time, achieving an 80% on-time delivery rate for its digital initiatives. By leveraging data integration and reporting capabilities, the company has also enhanced its data accuracy and decision-making processes, further strengthening its competitive edge in the market.
3. The Bank of East Asia
The Bank of East Asia (BEA) has pioneered the migration of personal accounts to enterprise accounts to address the risk of data leakage by separating personal and business information. Through this migration, BEA ensures that accounts are created and managed by the organization, allowing users to maintain separate identities for different organizations. The bank also implemented a secure internal network that is completely isolated from external networks, with a dedicated DingTalk proxy to connect internal clients to cloud services securely, reducing cybersecurity risks without compromising the user experience.
Previously, BEA relied heavily on desktop applications, limiting the effectiveness of mobile communication and collaboration. By leveraging DingTalk’s open platform, BEA quickly built a custom portal with a focus on mobile approval processes and to-do task aggregation. This system allows for automatic notifications and workflow updates within personal IM windows, promoting efficient communication. Additionally, BEA integrated its email service, Exchange Outlook, with DingTalk to facilitate seamless cross-platform coordination. The bank also launched intelligent robots like “Xiao Yi” and “Xiao Cai” to streamline procurement and compliance processes, significantly reducing manual labor and enhancing operational efficiency.
4. Fosun
Fosun International, established in 1992, has grown into an innovation-driven global family consumer industry group that focuses on four key areas: health, happiness, wealth, and smart manufacturing. The company has provided high-quality products and services to global families for over 30 years. According to Liang Jianfeng, CIO of Fosun Group, the traditional organizational structure made collaboration and communication difficult, as employees had to navigate through various business lines and departments. This resulted in high communication costs and reduced organizational efficiency. By implementing the DingTalk platform, Fosun has enabled real-time online communication for over 60,000 employees, creating a shared “human resource” database and facilitating easy access to core personnel information, thus allowing for effective resource allocation between employees and organizations.
As a multinational investment group with employees frequently traveling globally, Fosun faced challenges in cross-time zone collaboration. With DingTalk, the company overcame these hurdles, enabling quick and efficient communication, project discussions, and decision-making, regardless of geographic location. Furthermore, DingTalk’s intelligent reminders ensured timely business communication and collaboration. Fosun’s “entrepreneurial culture” emphasized the need for resource accessibility. DingTalk supported this culture by making people, products, projects, and resources easily accessible. Fosun also worked to break down organizational boundaries, promoting direct communication between employees and management, including the Chairman. The platform fosters transparency, eliminates hierarchical barriers, and helps employees better understand the company’s strategy and culture. Through this digital management system, Fosun has transformed its traditional management structure into a more efficient and collaborative model that integrates cultural and business collaboration seamlessly.
5. Luoxin Pharmaceuticals
Luoxin Pharmaceutical Group Co., Ltd. is a large pharmaceutical enterprise that integrates drug research and development, production, trade, and healthcare services. The company focuses on addressing unmet clinical needs in areas such as digestive, respiratory, and oncology diseases, offering innovative drug options for patients. Luoxin has established a competitive product portfolio, with core products leading the market in digestive and respiratory treatments. Since 2006, it has consistently ranked among China’s top 100 pharmaceutical companies and has been recognized for its excellence in R&D and industrial practices. The company is a national benchmark for industrial quality, a high-tech enterprise, and a model for technological innovation.
As the pharmaceutical industry increasingly values AI technology, Luoxin Pharmaceutical has been a pioneer in adopting and integrating AI into its operations. Collaborating with DingTalk, the company introduced an enterprise-level AI assistant, “Xiao Xin,” which has been deployed across the entire organization to maximize the value of AI. The AI team built “Xiao Xin” by carefully developing a knowledge base, refining FAQs, and integrating skill sets based on employee needs. This intelligent assistant supports IT consultations, document reading, content creation, translation, OCR, and personal task summaries, significantly boosting employee productivity and performance. To ensure widespread adoption, Luoxin promoted the assistant through live streams and interviews, teaching employees how to use it effectively. Additionally, the company fostered a feedback loop, using employee suggestions to continuously improve AI applications and further optimize business processes.
Conclusion
The success stories of these five Chinese companies highlight DingTalk’s versatility and impact in fostering team collaboration and driving workplace productivity. Whether it’s managing global teams, automating approval workflows, or enhancing communication across departments, DingTalk offers an all-in-one solution tailored to meet modern business needs. As a trusted DingTalk partner in Malaysia, Appnicorn is here to help your business integrate this powerful productivity software and unlock its potential. Let us guide you on your journey toward digital excellence.